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Questions and answers about sending large file
1 What is the benefits if I use eFileGo?
2 My computer is connected to internet via router, can I use eFileGo?
3 Can I use eFileGo on a LAN?
4 What can I do if "effor when start server engine" appear?
5 What can I do if my IP address change constantly?
6 Why my friends can not visit the URL of my computert?
7 What is the definition of ports?
8 What is port forwarding?
9 What is port forwarding?
10 What is the difference between port forwarding and DMZ?
11 Does eFileGo-sending large file support resuming downloads?
 
12 For Xp users what to do?
13 How to get ZoneAlarm to work with eFileGo?
 
1 What is the benefits if I use eFileGo?
We design this tool for convenient file sending. Many times we encounter the difficulty of send large file via email. By eFileGo, the file in your computer can be downloaded directly to your friend's computer. By email the file in your computer must be sent 3 times untill it gets your friend's computer: your computer to your email server, your email server to your friend's email server, your friend's email server to your friend's computer. Now you see, eFileGo is a "Green" tool in the network society.
2 My computer is connected to internet via router, can I use eFileGo?
Under such case, your friend can only visit the router's IP directly. You must config the router to redirect outside visit to your computer.

e.g. Your router address is 42.232.23.23, your computer address is 192.168.1.5. You start a engine on 192.168.1.5:608. Of course your friend can not visit your computer by 192.168.1.5:608 if he is not in the same LAN. He can visit 42.232.23.23:608 and the router can redirect his request to 192.168.1.5:608.


To  redirect outside requests from port 608 of the router to port 608 of your computer.

To learn how to config your router, D-Link user please refer to:

1)http://www.paqtool.com/product/efilego/images/file-sharing-configurtion.jpg

2)http://support.dlink.com/faq/view.asp?prod_id=1212&question=dmz+di%2D624
3) http://support.dlink.com/faq/view.asp?prod_id=1067&question=DI-704%20/%20DI-704P%20/%20DI-707%20/%20DI-713%20/%20DI-713P

Linksys user please forward the port number for efilego file share:
1)
How to forward port for linksys router (screenshot).
* Sometimes you need to disable DHCP (
screenshot).
2)
http://www.linksys.com/support/support.asp?spid=92#adv

For more information, please read the user manual of your router to learn how to config it. You can also get help from the support service of your router.

In a words,

If your url IP is 192.168.1.5, please config your router to set this address as the DMZ or set a virtual server to port 608 (suppose that you set port 608 for eFileGo) at this address, then people outside can access your files. But you can't tell 192.168.0.5 to your friends directly because it is a LAN IP address. You should tell an internet IP address to your friends so they can access your files on the internet. To find the internet IP address, please visit:
http://www.whatismyip.com/ with your computer. Suppose that your local IP is 192.168.1.5 and the internet IP of your router is 22.2.23.2. Then the URL of your computer will be: http://22.2.23.2:608, not http//:192.168.1.5:608
*Note: Do not use http://192.168.1.5:608 - local IP address can not work on the internet.

*Note: if you use port 80, then http://22.2.23.2:80 and http://22.2.23.2 is the same since 80 is the internet www default port.
 






3 Can I use eFileGo on a LAN?
Yes, when the LAN is not connected to internet. Your URL can only be visited by the LAN computers. If the LAN is connected to the internet, i.e. there is a gateway computer or an proxy computer in the LAN, then it is the same case as the router. Only if the gateway computer or proxy computer support NAT or DMZ can your URL be visited by internet users.
4 What can I do if "effor when start server engine" appear?
Click the start button again.
5 What can I do if my IP address change constantly?
Tell your friend the new IP address constantly or use a domain name to instead of your IP address. There are some software that can associate a domain name to your dynamic IP address. e.g.http://dns2go.deerfield.com/ http://www.no-ip.com/ and http://noeld.com/
6 Why my friends can not visit the URL of my computer?
Generally it is because your friend's computer is not connected to your computer (directly). Please check if there is any firewall software on your computer. Outside requests may be blocked by your firewall. If you find a firewall on your computer, please config the firewall to open the port for eFileGo or allow eFileGo to respond outside requests. Then please make sure that other computers can access your computer directly.





Then please ask your friends to ping the IP address of your computer. Please ask them to open a ms-dos command window. Then type 'ping YourIP' and then press the 'enter' key. For example,

If they can only see 'Request timed out', it means that they can not access your computer directly at all. There could be a firewall software on your computer, which blocks all outside requests. Or your computer doesn't connect to the internet directly.eFileGo is a simple software and you don't have to config too much. Please make sure that your friends can access your computer directly. You friend can also visit your URL by proxy if they have.
7 What is the definition of ports?

Applications running on TCP/IP open connections to other computers using something called ports. Ports allow multiple applications to reside on a single computer - all talking TCP/IP. Ports are another set of numbers AFTER the standard IP address. Applications often hide these port numbers to reduce the complexity of TCP/IP. Example: web services (HTTP) reside on port 80 by default. To reach this web site, you could type http://www.paqtool.com:80 into your browser. The 80 is the default port number for the HTTP protocol so typing it is not necessary. There are 65535 available ports( 1 to 65535). Here is a list of some well known ports.

8 What is port forwarding?
A broadband router or other NAT application (like ICS) creates a firewall between your internal network and the internet. A firewall keeps unwanted traffic from the internet away from your LAN computers. A tunnel can be created through your firewall so that the computers on the Internet can communicate to one of the computers on your LAN on a single port. This is handy for running web servers, game servers, ftp servers, or even video conferencing. This is called port forwarding. One of your computers could run a web server (port 80) while another computer could run an FTP server (port 23) - both on the same IP address.

9 What is DMZ?
DMZ is a feature that is included on some routers but is not in Internet sharing software. A DMZ allows a single computer on your LAN to expose ALL of its ports to the Internet. When doing this, the exposed computer is no longer behind the firewall.
10 What is the difference between port forwarding mapping) and DMZ?
A DMZ is far easier to set up than port forwarding but exposes your entire computer to the Internet. Sometimes TCP/IP applications require very specialized IP configurations that are difficult to set up or are not supported by your router. In this case, placing your computer in the DMZ is the only way to get the application working. Placing a computer in the DMZ should be considered temporary because your firewall is no longer able to provide any security to it.
Port forwarding can sometimes be difficult to configure, but provides a relatively safe way of running a server from behind a firewall. Since only a single port (or small series of ports) is exposed to the Internet, the computer is easier to secure. Additionally, port forwarding allows you to run multiple kinds of servers from different computers on your lan.
Many broadband routers have special port forwarding configuration screens for standard applications (FTP, WWW, Mail, etc) and special screens for custom applications.
11 Does eFileGo-sending large file support resuming downloads?
  Yes, It supports resuming downloads.
12 For Xp users, what to do?
  There is an Internet connection firewall on the Windows XP system.  it is disabled by default if sp2 is not installed. But it may be enabled so outside internet requests may be blocked by the firewall. To config the Internet connection firewall of Windows XP so that eFileGo-sending large file can work properly , please follow these steps:
1) Open Network Connections (Click Start->Control Panel, and then open Network Connections.)
2) Click the Dial-up-> LAN or High-Speed Internet connection, and then, under Network Tasks, click Change settings of this connection.
3) On the 'Advanced' tab, click the 'Settings...' button.

4) Click the 'Add...' button to add a service for eFileGo-sending large file.


5) Input the IP address and the port number that eFilego uses, then click the 'OK' button to save your settings. This will open the port for eFilego and allow eFilego to respond outside requests.

13 How to get ZoneAlarm to work with eFileGo?

1. Go to the Program Control panel.
2. Go to the Programs tab in the Program Control panel.
3. Click the Add button to browser and select "eFileGoSvr.exe".
4. Click the permission symbol you want to change, then select Allow from the shortcut menu. Allow all for eFileGo.